How to get clients to leave a Google My Business review. Create a review link prefilled with 5 stars

How to create a Google My Business review URL pre-filled with 5 stars and ask customers to write a review

How to create a pre-filled 5 star Google Review link

NOTE – Google made an update on 03/25/2018 and this method no longer works to create a review box link pre-filled with 5 stars. This method will still work to create a link that will pop open the review box, but it will not be pre-filled with 5 stars. This still has a lot of value, as you can include leading questions and comments when emailing customers asking for reviews. See “crafting an email” below. Sign up for our newsletter and we will let you know if/when we find a new 5-star method.


With more than 90% of consumers researching online before ever contacting a business, positive public business reviews are very important for every small business.

(You can skip reading this long tutorial and pay us to create the 5-star Google Review link for your business if you prefer. Only $100! Bulk discounts available for franchises and large multi-unit businesses)

How do you get reviews on Google My Business?

While it is not feasible for every business to directly contact customers and clients to ask for a review, those businesses who can – Should! And more than asking for a review, businesses should send a direct link to the actual review form to make it super simple for customers to review the business on your Google My Business page, especially for businesses who serve local customers.

How to create a Google My Business review URL pre-filled with 5 stars and ask for reviews! Click To Tweet

After completing a project at WebWorks of KC, we send a simple thank you follow-up email to clients. After thanking new clients, we wrap up the email by asking for a review on our Google My Business listing.

With this request, we send a direct link URL to the form for them to leave a review – https://www.webworksofkc.com/review

As you see (if you click), this URL automatically loads the Google My Business review form so clients can easily leave their review of WebWorks of KC. This direct link means there is no searching, frustration or abandonment of the review mid-process when the client starts to leave a review.

google my business review box 698x472 - How to create a Google My Business review URL pre-filled with 5 stars and ask customers to write a review

Google My Business review box with star rating and comment box. Note – to leave a review, users must login with a Google account

We focus on Google My Business reviews because… Well, Google rules the internet, right? Sure, reviews on other websites are nice, but Google is where it’s at! Also, reviews on your My Business listing will help boost your results in Google search results.

More than 80% of all internet searches are done through Google and when a potential customer searches for your business with Google, the average rating of your reviews on Google My Business are displayed on the results page with a link for the searcher to read all of your Google My Business reviews.

google my business knowledge graph 698x405 - How to create a Google My Business review URL pre-filled with 5 stars and ask customers to write a review

Business name, address, phone number, reviews and more information are displayed in the Knowledge Graph when users search for your business name.

Do reviews on Google My Business really make a difference?

Absolutely, online reviews make a difference, and specifically Google My Business reviews. 84% of people trust online reviews as much as a recommendation from a friend or family member.

As well, research shows that 5 reviews is the magic number of Google My Business reviews. Once your business hits 5 reviews on Google My Business, your business will likely start seeing benefits in organic search results and the “Local Pack” of search results.

google my business reviews boost organic and local search rankings 698x856 - How to create a Google My Business review URL pre-filled with 5 stars and ask customers to write a review

Google My Business reviews boost a business’s organic and local search rankings

The third way Google My Business review are valuable is because a user must have a Google account to leave a review. When an account is attached to an online review it is more likely to be a legitimate review from a real person, not a fake review created by the business owner to make their business look good. If your customer wants to remain anonymous, move on to the next customer. Don’t spend too much time trying to convince a customer to create an account or to use their real name. Ask that customer to leave your business a review on your business’s Facebook page or email you a testimonial you can add on your website, instead.

How to create a direct URL to the Google My Business review box pre-filled with 5 stars

This review URL works on all devices

This Google 5-star review link method works on all devices and all browsers. Most of the automated tools do not pre-fill the review box with 5 stars. Many of the tools cannot handle “special” characters like, ampersands and dashes. Every other method – automated or manual – fails to open the review box pre-filled with 5-stars on at least one device or browser. Most notably, all these methods fail on iPhone using either the Safari or Chrome browser – and many fail on both browsers.

You will need an iPhone to create your pre-filled 5 star Google review URL. If you don’t have an iPhone, we can create the 5-Star Google Review URL for you

Google is continually updating all aspects of their products and services. The process to create a universal URL to the Google My Business review box has change multiple times over the past two years – and the actual name of the service has change many times as well (Google Places, Google+, now Google My Business).

Creating a universal direct link URL to the Google My Business review box pre-filled with 5 stars is a little bit of a process, but it is well worth the work.

  1. If you don’t already have it, create a Google My Business page for your business and verify your address. We can create your Google My Business page or evaluate your page.
  2. Now that you have your Google My Business listing, grab your iPhone
  3. Open Google Chrome. If your iPhone doesn’t already have the Google Chrome browser installed, download Chrome from iTunes
  4. Use incognito mode on Google Chrome. Open a new incognito tab. Incognito mode ensures you are not logged in while creating your direct review link so your username/account doesn’t become part of the URL that you send to clients.
  5. Go to google.com (or the version of Google for you business’s location country. For example, google.co.uk in the United Kingdom)
  6. Search for your business name exactly as it appears on your Google My Business listing. Your business’s Knowledge Graph should show up with all of your business information. If you don’t see your business, just modify your search a little – include your city/state, phone number, address, etc. – until your business pops up.
google search with business knowledge graph - How to create a Google My Business review URL pre-filled with 5 stars and ask customers to write a review

Search for your business name and make sure you see all your business details in the Knowledge Graph

  1. Scroll down a bit, find the “Review and Rate” section. Tap that 5th star at the far right. Make sure you hit that 5th star, this will be the default rating copied over in the URL you share with your clients and customers.
scroll down to rate and review - How to create a Google My Business review URL pre-filled with 5 stars and ask customers to write a review

Scroll down to the “Rate and Review” section and click on the 5th star – at the far right.

  1. Excellent, now you are viewing a review screen. Don’t be concerned that is asks you to log in. This is the screen we need and you cannot be logged in. Scroll up to the address bar
google business review incognito mode - How to create a Google My Business review URL pre-filled with 5 stars and ask customers to write a review

Google will ask you to log in before leaving a Google My Business review

  1. Press and hold in the address bar until the “Select All” option appears. Click it. Then, hit “Copy” to copy the URL
copy review page url - How to create a Google My Business review URL pre-filled with 5 stars and ask customers to write a review

Copy the URL. This is the URL you will share with clients when asking them for a rating


You now have a universal link that will work on desktop or mobile. You can email it to yourself and start to use it exactly how it is right now – https://www.google.com/search?q=WebWorks+of+KC+-+SEO+%26+Web+Design%2C+Kansas+City%2C+MO&oq=WebWorks+of+KC+-+SEO+%26+Web+Design%2C+Kansas+City%2C+MO&aqs=chrome..69i57j0.732j0j4&sourceid=chrome-mobile&ie=UTF-8#lrd=0x87c0e840c28bc427:0xe4d31c24d6a3b991,3,5,,&trex=m_t:lcl_akp,rc_f:nav,rc_ludocids:16488553605278972305,rc_q:WebWorks%2520of%2520KC%2520-%2520SEO%2520%2526%2520Web%2520Design,ru_q:WebWorks%2520of%2520KC%2520-%2520SEO%2520%2526%2520Web%2520Design

NOTE – Google has changed the way their local business listings function – and the name of the service – many times over the years. Depending on where in the world your business is located – this process may not work for your Google My Business listing. If you cannot get this method to work for your Google My Business listing, I am happy to do it for you – fill out this form to get started. I’m always testing to improve this method – sign up for our newsletter to be notified of updates to this article.

Ugh… lee!

A Better Option: bit.ly URL

Take that big ugly long link over to bitly.com and shorten that long URL into something much more manageable, like this – http://bit.ly/2u1xTso

I recommend creating a Bitly account and logging in before creating your link. When you’re logged in and create a short link, you will be able to view analytics data about the clicks on your Bitly shortlink.

Do not use goo.gl to shorten your links

Recently, Google has started enforcing a goo.gl policy for their short links that they had not previous enforced. It is not super-clear, but it appears that Google views that big long URL we created above as some sort of “shortlink” that performs a redirection, and they do not allow goo.gl to be used for redirected shortlinks.

Currently, there are mixed reports. Some goo.gl 5-star Review shortlinks still work as expected and sometimes goo.gl allows new 5-Star Review shortlinks to be created, other times it does not.

Create a Professional Short Link

The best option for your 5-Star Google Review URL is t0 create a personalized professional URL similar to – https://www.webworksofkc.com/review – this personalized URL redirects to the big-long URL above when a client clicks it and opens the Google review box pre-filled with 5 stars. Click the link to see it in action

You can create this redirection in the .htaccess file of your web host. The .htaccess file is in the root of your website. You can usually access it through your hosting control panel (or cPanel) or via FTP.

In your .htaccess file, add the redirection in the format below on a single line.

Redirect 301 /review https://www.google.com/search?q=WebWorks+of+KC+-+SEO+%26+Web+Design%2C+Kansas+City%2C+MO&oq=WebWorks+of+KC+-+SEO+%26+Web+Design%2C+Kansas+City%2C+MO&aqs=chrome..69i57j0.732j0j4&sourceid=chrome-mobile&ie=UTF-8#lrd=0x87c0e840c28bc427:0xe4d31c24d6a3b991,3,5,,&trex=m_t:lcl_akp,rc_f:nav,rc_ludocids:16488553605278972305,rc_q:WebWorks%2520of%2520KC%2520-%2520SEO%2520%2526%2520Web%2520Design,ru_q:WebWorks%2520of%2520KC%2520-%2520SEO%2520%2526%2520Web%2520Design

If you need help, you can pay us to create this professional review URL for you.

Would you like us to send you a tutorial video on how to create a personalized /review link at your domain name?

Like the one we use – https://www.webworksofkc.com/review

Sign up for our newsletter and we will send you a video tutorial and more valuable content about online customer reviews for your business

Crafting an email or message to your customer asking for a review

Now that you’ve done all the hard work: get the customer, make the customer happy, created a tool to help you get the review, there’s only one thing left. Ask for the review. My advice when asking for a review – keep it short and sweet. You’ve already made the customer happy – you don’t want to turn that all around by annoying them now.

Our Web Works of Kansas City Thank You emails are very simple:

Hi John Doe,

It was a pleasure working on your project!

Would you mind taking a moment to leave WebWorks of KC a short and honest review on our Google My Business listing?

Leave your review here – https://www.webworksofkc.com/review

Thank you,

Travis Pflanz

Encourage customers to add relevant keywords to their review

Instead of asking for a generic review from your customers, give them some hints to encourage them to add some of your business service and/or product keywords into their Google My Business review.

Try to spice it up with a bit more, like:

Hi John Doe,

It was a pleasure working on your project!

Would you mind taking a moment to leave WebWorks of KC a short and honest review on our Google My Business listing?

The more detail you can provide, the better, but would love a short straight-to-the-point review if that’s more of your style

Do you need inspiration for writing your review?

The best reviews include lots of detail and tips for other people who may be considering our services. Here are a few topics to give you ideas when writing your review:

• Which services did we provide for you?
• At which location did you get service? (if you have multiple locations)
• What do you like about working with us?
• Have you used other products or services we offer?
• Did you work with a specific person who deserves kudos?
• How do we compare to similar services you’ve used with other companies?
• Do you have any tips to offer for others who use our services?

Leave your review here – https://www.webworksofkc.com/review

Thank you,

Travis Pflanz

Ask for a review via text message

Another tactic we use is to simply text the link to the client. Of course this takes a little more finesse, but if you regularly text with clients, this method is an even quicker way to get that review.

We keep the text message super-simple and keep it under 160 characters, in one message:

Thanks for working with WebWorks of KC! Will you review us on Google? → http://webworksofkc.com/review Simple reviews are good, detailed reviews are GREAT 😀

[cta id=’29192′]

Do you need a Google account to leave a Google My Business review?

As mentioned above, and shown in the step-by-step screenshots above, your client must have a Google account of one type or another to leave a review of your business on Google My Business. Google’s goal is to be as accurate as possible. Allowing anonymous reviews does not promote accuracy, and allows for misuse of the Google My Business review system. Your customer will always have to be logged in to Google to leave a review of a business on Google My Business.

If that’s a problem for you or your customer, maybe your customer has a Facebook account, ask your customer to review your business on Facebook instead.

If nothing else, ask you customer to email you a testimonial that you can display on your website.

At Web Works of Kansas City, most of our clients come to us needing a new website, needing search engine optimization (SEO) for their existing website or needing one of the other various digital marketing services we offer. With every new client, we ask if the client has a Google account, any type of Google account – Android, YouTube, Gmail, Calendar, Drive, Google My Business, Analytics, Search Console, Voice, AdWords, Google+, Blogger, AdSense, etc – Many times clients are unaware all these websites and services are Google. Any of these accounts will work.

If a client does not have a Google account, we walk them through the process or create the account for them.

We always integrate Google Analytics and Google Search Console into a client’s website – Both Google websites. Both requiring a Google account. As well, we create a Google My Business listing for their business or website… Again requiring a Google account.

Sure, this method works well for a web design or digital marketing company, but what about other industries? Consider including a hint or note at the end of your thank you email, something to the effect of – “Did you know Android, YouTube and Gmail are all Google accounts?”

Gmail is the most used free email service on the internet, more than half of all cell phones in the United States are Android, and YouTube is the 3rd most visited website on the entire internet. There’s a very good chance your customer already has one of these accounts.

Now you know the key to getting more Google reviews, go out and get them

Stop hoping customers will leave reviews. Start asking for reviews and top it off by making it even more simple for customers to review your business.

Be a Hero!

Share this article with your colleagues, networking groups and chambers of commerce!

Oh yeah… Send a tweet to thank me for writing this article. I’ve already created on for you! Flattery will get you everywhere!

Thanks to @TravisPflanz for teaching me how to create a 5-Star Google review URL http://pic.twitter.com/2sO1OlD5h8 Click To Tweet

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169 comments about “How to create a Google My Business review URL pre-filled with 5 stars and ask customers to write a review”

  1. Commenter Avatar Ella says:

    Great article – thanks! Any ideas on how to send an automated email to those who have completed a Google Review? I.e Send them a coupon code? I’m wondering how I can hook into this verification? Maybe when the email comes into my gmail that the customer has left a review? Set something up from that? Any ideas would be great!

    • The only option is to do it manually, though it is against Google My Business’s terms of service to give a coupon or discount in exchange for leaving a review. I highly advise against it. If Google finds out, your listing could get black-listed and removed.

  2. Commenter Avatar Danny Avison says:

    The URL redirect in htaccess was VERY AWESOME.. Many thanks for sharing

  3. Commenter Avatar Andy Sem says:

    Thanks for the article, it is very useful!

  4. Commenter Avatar Paulo Surya says:

    I read all the tutorial and applied in my company. Really improved on the local placement. It’s been over 1 month, but I had to come back here to say thank you. Thanks for sharing.

  5. Commenter Avatar Dan says:

    Thank you!

    That trick with URL and redirect in htaccess is genius!

  6. Thanks for reading.

    You can definitely hyperlink in an email, if you like. However, keep in mind that many people remove hyperlinks in emails. This is why I always include the URL, rather than a hyperlink.

    It looks like your website is on WordPress. I believe the best method for you would be to use the Safe Redirect Manager plugin (https://wordpress.org/plugins/safe-redirect-manager/). In the “Redirect From” field enter /review and in the “Redirect To” field, enter your long 5-star review link.

  7. Commenter Avatar Lisa Tait says:

    This was a fabulous and detailed article – exactly what I needed and much appreciated! One question – what about just hiding the link in the message itself? E.g. Would you be so kind as to leave me a short and honest review on Google? (hyperlink Google, or make it more obvious – ) Here is the link: Google (hyperlinked). Do you include the actual text of the link in case the hyperlink doesn’t work for them?

  8. Commenter Avatar Sandra says:

    Do you even know how long I’ve been trying to figure this out? The google instructions are different and have never worked anyway. You guys are My saviors!!! Thank you so much for this post.

  9. Hey Preetham! I don’t think it’s possible to pre-populate the description, because a customer must be logged in to leave their review. If you find any way to do it, shoot me a message to let me know how.

  10. Commenter Avatar Preetham says:


    Thank you for this article. This was very helpful.

    One question, is there any way to pre-populate description text in the review pop-up? This is part of a project which we are working on.

    Any help would be appreciated.

    Thank you.

  11. Thanks for reading!

    Honestly, I wouldn’t worry about it too much.

    There are many much more important things business owners can be doing, rather than worrying about a fake review every now and then. If you get a fake review, just a leave friendly comment that says you don’t believe you’ve ever worked with a person named “__________” and invite them to contact you if they were truly a customer who had a bad experience, so you can help resolve their issue.

    Not to mention, people don’t really trust a company with a perfect rating… That seems more fake than a 1-star review every now and then.

    If you’re really worried about a fake review, take a look at this article – https://whitespark.ca/blog/remove-fake-google-reviews/

  12. Commenter Avatar Paul says:


    Here’s an interesting situation. It seems that someone has managed to leave a 1* review on a couple of websites/companies local to me (my competitors). Before anyone asks – it was certainly NOT me – I would never do that to anyone as this is peoples livelihoods we are talking about here 🙂 The reviews simply state the user as “Anonymous Critic”. This is a worry for all genuine business owners as:

    1. I can’t work out how they did it
    2. Because of 1. I can’t defend against it should it ever happen to me (as I suspect it may be a fake review anyway)
    3. From previous experience Google will not react or take the review down

    Here is a link to an image of the one of the companies reviews: http://i.imgur.com/tjDhu9Y.jpg
    I will be happy to share the “actual” businesses with the OP or another SEO person but I don’t want to publish the exact location of the company or review here for privacy reasons/


  13. Thank you for reading my Google My Business 5-star review link article.

    To your comments:
    1 – Users must always have a Google account and log in if they want to leave a Google My Business review. We noted this a few times in the article.
    2 – I believe you may have missed a step or two when you created your link. I just tested my personalized link https://www.webworksofkc.com/review and it still works as expected.

    If you need help creating your link, we can do it for you, just complete this form – https://www.webworksofkc.com/google-my-business-review-link/

  14. Commenter Avatar Manny Pillai says:


    This article was great and we did secure a few reviews with this. However, we believe Google has made couple of fundamental changes –

    1) It asks the end user to login as soon as they click on that link
    2) Google has de-activated the option of “pre-populated” 5 stars. It does bring up the review page but with no stars selected.

    Is there a workaround for this?


  15. Hi Hanna, thanks for reading! Are you asking about inserting a link into text? Like, “Click here to leave us a review?” That’s not a bad strategy, but even better – create a personalized review link, like – https://www.webworksofkc.com/review If you sign up for our newsletter (https://www.webworksofkc.com/newsletter), we send out an email drip series all about online reviews, including a tutorial video about creating your own personalized review link.

  16. Hey Dan, check out our article about the reasons why Google My Business reviews get deleted – https://www.webworksofkc.com/blog/missing-google-reviews/

  17. Hey Mario, you can shorten the link using http://goo.gl Also, if you sign up for our newsletter (https://www.webworksofkc.com/newsletter), we will send you a tutorial video about how to create a personalized link like https://www.webworksofkc.com/review

  18. Hey Dan, thanks for reading. This method DOES work… as you can see by the test link in the article. Maybe you didn’t complete the steps in the tutorial? If you need help creating your link, we can do if for you, just fill out the form here – https://www.webworksofkc.com/service/google-my-business-review-link

  19. Commenter Avatar Hanna says:

    Thank you for this article! It was very helpful. What do you think about using the “Insert Link” button to edit the link and how it gets displayed when drafting the email using gmail?

  20. Commenter Avatar Dan says:

    Does setting up the link with the 5 stars already selected trigger Google spam filter? I just did this for my site, and got a very nice review immediately. 1 week later the review has vanished and I don’t know why. I have also reached out to Google and am awaiting an answer. As far as I know the customer and my business did not violate any Google review rules.

  21. Commenter Avatar Gary Barcus says:

    Thanks for the neat trick to take the customer right to the 5 star review field.
    I always ask for google reviews. It doesn’t take a lot to get ahead of the competition.
    In my specialty, I have 3 google reviews which is more than any of my local competitors.
    Gary Barcus
    GB Woodworking
    Norwood, MA

  22. Commenter Avatar Mario Madhani says:

    Great article works just perfect for me.
    is there any way to make the link shorter?

  23. Commenter Avatar Dan says:

    Great write-up but unfortunately this no longer works for desktop users.

    It works great on mobile devices, allowing them to go straight to the 5 star review page. When you use the same link on desktop, it simply just brings up a search for the brand name. No review page.

  24. It really depends on the business, itself. For some industries, Yelp is completely irrelevant. Either way, Google reviews are super-important. Google reviews directly impact your business when someone searches for a business in Google or using Google Maps or Google voice search.

    Again, it depends on what you mean by “bad reviews.” When someone leaves a bad review of your business, just reply to the review and sincerely apologize and offer to make the situation right. There’s nothing worse than a business that argues with customers online.

  25. Commenter Avatar Alex Furfaro says:

    Thank you for the article. I followed the steps and haven’t had any issues. I have talked to some of my clients and they want me to incorporate this technique to boost there reviews as well. Thanks!

  26. Commenter Avatar Chad Warner says:

    A client just told me our old link wasn’t working (due to Google change). I found this post and used it to create a professional URL that redirects. Thanks!

  27. Commenter Avatar ronan says:

    Well, how would you compare the Google my business reviews with Yelp? Which one in your opinion is more important? We have a local company and we are just starting about establishing a review system.
    Also, from my experience, I believe tackling the bad reviews on yelp is a mess- how well Google my business reviews perform when compared?

  28. Commenter Avatar Cathy says:

    Thanks so much for this information. It’s been such a struggle to get links to go straight to the review page until I saw this article. In the past we’ve had to use manual instructions, but this has fixed that issue.

  29. Commenter Avatar Seth Wilcock says:

    Awesome blog post! I needed this today. Thank you for the awesome tips, illustrations, and instructions.

  30. Commenter Avatar Corina Darnborough says:

    Hi Travis, really well written article, with lots of thought and detail. Hi from a fellow SEO consultant – I’m based in London, though I work with many international clients via Skype. Busy times mean you slack off on your own collecting of reviews – despite telling clients to always do it. I don’t know why Google makes this vital element of their service so difficult to locate, but I found your article by erm… searching Google. The irony, huh? I love your style in doing that 301 from your own site, classy! Finesse and attention to detail are sadly rare in the digital marketing world, so thanks for showcasing the little things which different some of us. Who knows, maybe we’ll work together at some point 😉

  31. Commenter Avatar Pamela says:

    The ability to have a direct to review link on Google has been needed for a long time. Thanks for the easy to follow directions. It worked like a charm. I posted this article to my business Facebook page. Excellent!

  32. Commenter Avatar Viraj Ranjan Chopra says:

    HI Travis – thanks – it took me a while to figure but it works for sure – have shortened the URL too. Great advice.

  33. I’ve updated the article a bit… From all of my recent testing and experiences, it seems that “luck” of when and where you created your Google My Business listing plays a big part whether this method will work for you or not.

    With all the changes to the Google local listing service over the years it seem that depending on where in the world your business is located, when you created your Google My Business listing, or even when you’re reading this article – this process may not work for your Google My Business listing. If this process doesn’t work for your Google My Business listing, my recommendation is to create a link on desktop and another on mobile and send both links to your customer.

  34. Commenter Avatar Jennifer Merrick says:

    Thank you!! As a small business it is always nice to find ways to do things ourselves in order to cut our costs. This article was easy to follow and I am looking forward to our clients reviews. I think you’re a genius:)

  35. There have been so many versions of Google’s business listings throughout the years (Places, Google+, Google My Business, etc). My best guess is that results may depend on when the listing was created. If you’re sure the link works universally, then give it a go.

    When I created links for this tutorial, I created the link on an iPhone 5. Tested on: iPhone 5, iPhone 6, Android, Windows 10 – Chrome, Firefox, Internet Explorer, Edge, Safari

    The best advice I can give – Test the link on as many different devices as you can.

    With Google business listings, I doubt everything will be 100% universal because there have been lots of different versions of their business listing service.

  36. Commenter Avatar Garrett says:

    Awesome how-to. Thanks for putting this info together. For some reason, when I create the link from a desktop computer it works on both mobile and desktop, but when I create it from my iPhone 6 in Safari, it doesn’t open the pop-up box to leave a review – just takes you to the Google search results page. Any idea why that would be happening?

    Just wondering if it’s a bad thing if we use the desktop generated link, since it seems to be working correctly on both desktop and mobile? I noticed in your response to the previous comment you said that the link has to be generated from a mobile phone in order to work correctly.

  37. Commenter Avatar Brian says:

    Travis, if you have a moment, I’m experiencing a unique issue with this. For reference, I am in the US, and your link above opens and goes straight to the star review on both my computer and iPhone. However, I have not been able to get it to work for our Google My Business Page. For reference I have 4 separate locations all tied together on Google My Business.
    I’ve tried creating the link on my iPhone, and also through iPhone on private mode and I DID get a variation in the link. However, the link(s) will not open to the star review page ever, they only open to our Google page and would require a person to then select the leave a review, etc. I’ve tested this on an IPhone (and clearing cache), on a Macbook using Safari (and after clearing cache), on a PC using IE and Firefox, and on a Macbook using Firefox. When creating the link, I followed your instructions precisely, and tried creating the link to one of our locations Google pages specifically. Is this because I have Google+ tied to the My Business Page, or could it be because I have the 4 connected, or do you have any other advice. Thank you in advance for sharing the article and any ideas.

  38. Thanks for the note about changing the 3 to a 5 in the desktop URL to pre-fill a 5 star rating. That was actually an issue I discovered when writing a previous version of this article. Although, I did not look into it in depth.

  39. Hi Ryan. Thanks for the comments.

    My best guess as to why it works differently for you it that you are not in the United States, and Google My Business may not work the same is other countries. In the past, other methods that I posted only worked in the US. When creating and testing the methods listed in the article, I used Safari on an iPhone 5 to create the links, and tested them on an iPhone 6, Andriod, Google Chrome on Android, Chrome on Windows, Firefox on Windows, Internet Explorer on Windows, and Edge on Windows – along with comments from the past versions of this article, this is why my best guess is Google My Business functions differently in different countries.

  40. You might need to reboot your phone or clear the cache. I just checked my short link on all the popular mobile and desktop browsers, and the short URL works on all devices and browsers.

  41. Commenter Avatar Ryan says:

    Hi there,

    Interestingly, I am having a very different experience.

    If I do as described above for my own business on a mobile, I can click on the link on a mobile and have the review pop up and 5 stars pre-populated.
    HOWEVER, when I click the link on a desktop, I DO NOT get the review page appear (and must go looking for it).
    See this link as created on my up to date iPhone. It does not appear to be universal. It should work on your phone, but not desktop:

    On the flip side, if I go through your steps, but on a desktop (which you said wouldn’t be universal), email the link to myself and open it on my iPhone, it DOES open straight to the review, HOWEVER is pre-populated for some reason on my iPhone to THREE stars. It does appear to be universal.
    The link used is:

    I would also like to point out that when I click on your link https://www.webworksofkc.com/review on my iPhone, it does not redirect or automatically pop up to the review page for you, instead just showing your Google listing.

    I’ve just tried this on two desktops and two iPhones to replicate and verify the results, so I’d expect you see the same with the above links.
    Would love to hear your thoughts on this and if there’s possibly a solution to the automatic 3 Star populating.

    • Commenter Avatar Ryan says:

      Actually, I just tried changing the ,3 to a ,5 in the last link and it is the star rating.

      Still interesting to note that I’m experiencing the desktop created link work on both devices as opposed to the mobile created link. And that your https://www.webworksofkc.com/review is no longer working as it should.
      Changes made by Google?

  42. Hi Megan. Thanks fir the question. Yes, you need to use a cell phone to create the direct link to the Google My Business review box if you want the link to be universal and work on all devices. If you create the link on desktop, the link won’t work on mobile devices. This is because the link structure is created differently on mobile devices, with a different structure. Desktop browsers load review box using javascript and mobile browsers do not. Desktop browsers can translate the mobile structure properly, but mobile devices cannot translate the link that’s created for desktop browsers properly.

  43. Commenter Avatar Megan says:

    Do I have to use my cell phone to create a direct link? What if I am using a desktop?

  44. Commenter Avatar graham ansell says:

    Thanks man, the google “write a review link” worked a treat,

  45. Commenter Avatar Nando says:

    Thank you Travis. This is going to be a great resource for clients.

  46. Ok everyone – I’ve finally done all the research, and updated this article so that the method works perfectly!

  47. Commenter Avatar Peter says:

    Still a good write-up, Travis. It got me most of the way there! Google continues to confuse. Looking forward to the update…

  48. Commenter Avatar Nando says:

    The’re a good conversation at Blumenthal’s as well:
    (I hope it’s ok to share that outside link, just trying to connect community resources for local, since Google doesn’t seem to care much about us)

  49. Commenter Avatar Graham Robins says:

    Yes, this direct link is no longer working with the new Google+
    Even the old pages that you can get working – they don’t leave the review, it gives an error message.
    Looking forward to a new way! 🙂

  50. It appears that the latest Google My Business and Google+ updates have practically killed this method.

    Fortunately, I am working on another method, as we speak.

    It appears to work a little differently, but very similar. This post will probably be updated after Thanksgiving.

  51. Commenter Avatar Jean-Louis says:

    Bonjour Travis, Many thks for this trick, unfortunately it’s no more functionnal as new Google+ interface came out :-/ Grrrrrr

  52. Commenter Avatar gene sower says:

    None of these links you suggest open a review box. For instance this one: https://plus.google.com/+WebWorksofKC?hl=en&review=1 Just goes to your G+ page but no review box. This is on a Windows desktop. Did this change? TIA

  53. Commenter Avatar Nando says:

    This seems to have stopped working if one switches to the new Google+. Sigh, Google’s mixed messages regarding revews can be quite annoying…

  54. Commenter Avatar April says:

    Hi! I’m sending emails to my clients and went to pull up my review link, and it’s no longer available. No “write a review” under the new google plus pages. I’m lost. I can access reviews via the google my business dashboard, but that’s a private access to management, right? Any advice if you’ve seen the newest updates?


  55. Correct, our Google My Business page title is now different than in the screenshots in this article – I am doing some testing of different methods. WebWorks of KC ranks very well locally in Kansas City and we get plenty of organic leads. “WebWorks of KC | SEO & Digital Marketing” is actually a legal DBA for our Missouri based business.

    One test – What happens to the link to the review form, if the business name is changed on Google My Business – The answer: Nothing, the link works the same after the business name is changed.

  56. Commenter Avatar Rob Stephens says:

    Hi Travis,

    Great article – just what I was looking for!

    I’m based in the UK and found that using the (un)modified URL review link worked best for me (worked in Chrome also). The modified URL didn’t work.

    Now I can send the link directly to clients without explaining the whole process 😉

    Thanks again,


  57. Commenter Avatar Andy Simpson says:

    This is a great article and something I will be implementing with my clients, thank you. However….did you realize you are in direct violation of Google’s Guidelines to business names as you have “| SEO & Digital Marketing” in your GMB listing http://screencast.com/t/nBd4d7dPplo – which reads differently to your post above.

    I am not complaining in anyway Travis I just find it amusing and wish you all the very best….again, great article!

  58. Commenter Avatar Johan says:


    I have two options:
    1) The above to Google Business.
    2) Or to a Google form where I take it and publish on my website if they don’t have a Google Account.

    BTW: I tried the delete portion of the link edit but it did not work. I also tried yours. But again it did not work.
    I then tried the unedited link on my mobile and it worked on Andriod. Not sure what the case is on iPhone

    • Commenter Avatar Johan says:

      I checked it on the iphone. It worked but not the same. The user needs to scroll past Google Ads, the click on stars, the login then review. By this time she has dropped out.

  59. Commenter Avatar Jeremy Schwegmann says:

    Brilliant. Thank you!

  60. Commenter Avatar ohoyee says:

    does any one know how to comment with link but not showing the link just words to click on it for the link

  61. Commenter Avatar Amy Gleich says:

    Help! This worked fine for me yesterday, the link was instantly bringing up the review box, but now it doesn’t work anymore! I haven’t changed the address, any ideas?

    thank you! Great post, btw! 😀


    • Commenter Avatar Marian says:

      Hi Amy, the second link option in the post (the long one) is a temporary link, it won´t work after a couple of hours or days, Google changes it continuously. At least this is our experience. We are using the &review=1 option, but as said in here, it doesn´t work on mobiles…

  62. Commenter Avatar Dan says:

    Thanks for writing a great article. I’m going to give this a try in the next email I send to my client database.

  63. For anyone who the mobile version is not working, when did you create your Google My Business page (no matter what the service was called at the time you created it – Places, Plus for Business, My Business, etc)?

    From all the research, it seems that newer Google My Business pages are the ones having the problems. As you can see with the examples in the article, ALL methods discussed work for WebWorks of KC Google My Business page – I just double-checked to make sure.

  64. Commenter Avatar Mike Nay says:

    Thanks for the update on this. Very useful in our latest round of email newsletters we have going out! Works great without any issues.

  65. Commenter Avatar Kimmie V says:

    I followed your instructions for generating a direct link for mobile devices. It is showing the review now button for the
    I-phone but it is not working for the Android. Any suggestions?

    Thank you!

  66. Commenter Avatar Joel P says:

    I have been experimenting with my clients links over the last several months and have found it best to drop “posts” from the 1st link given. I didn’t think there would be any effect because Google populates “posts” into the link after the fact anyway but I did and do experience much better consistency by dropping “posts.”

    Regarding the mobile link, I was able to create a fully functional shortened link for my company website but was not able to reproduce it with a client’s listing. The link for my client opened up the Google search page with the listing, but did not open the testimonials. The test was performed on Android. The only difference I could see is custom Google+ links; ours is custom, there’s is not. I will continue working with it. Excellent Article!

    • Commenter Avatar Jonathan Lackman says:

      There currently is no way to get the “review” page to popup automatically on Android, according to my testing. You can get it working on a PC, iPhone/iPAD, but not Android. The best you can get is a link that asks user to open in browser or maps, and if they choose maps, then they can click on your business, scroll down and leave a review.

  67. Commenter Avatar Matt Blank says:

    Thank you! This is really helpful.

  68. Commenter Avatar Matt Z says:

    I am really struggling with this I’m interested in creating a QR code to place on my invoice. As usual mobile is not functioning correctly. My original business link was https://www.google.com/search?q=real+event+enterprises&sourceid=ie7&rls=com.microsoft:en-US:IE-Address&ie=&oe=&gws_rd=ssl#gws_rd=ssl&lrd=0x886b52ef78574335:0x715ca66edca784ac,2

    I had modified it to https://www.google.com/webhp?ie=UTF-8#q=real+event+enterprises&lrd=ssl&lrd=0x886b52ef78574335:0x715ca66edca784ac,2

    This functions perfectly on a regular browser. However when entered on mobile it will not open the window to review only the business search on Google. I would have lost faith in it due to endless Google updates but your link still works excellent. Your help is greatly appreciated!

  69. Commenter Avatar Kingsley says:

    Was pretty pumped to see this article. Tried it right away, got my link. It works on desktop but not on the mobile. When I try the link on my mobile there isn’t even a place to press to write a review.
    Is anyone else having this problem?

    • Commenter Avatar Kimmie V says:

      I am able to use it on the desktop and the I-phone only. It does not work on the android.

    • Commenter Avatar Mike Nay says:

      I am also having trouble using it on android in any mobile browser other than Chrome. In Chrome it works just fine.

  70. Commenter Avatar Michelle Lynne says:

    Very helpful and easy to use information. Appreciate it!

  71. I have tested on Chrome, Firefox, and Internet Explorer. Your link works on all. I just updated this article to reflect a new discovery – For the review box to popup, a user MUST be logged into Google. Let me know how this works out for you.

  72. Arno, see my comments above to Jonathan – It appears the page is setup as a personal profile page, instead of a Google My Business page.

  73. Jonathan, I had time to do a little more research, and it appears you have your business setup as a personal profile page, instead of the correct way – as a Google My Business page. Make sure you setup your business with the right type of page. Start here – https://www.google.com/business/

  74. If you provide a link to your Google My Business page, I can take a look

  75. You have the Google My Business ID number in there twice. This URL worked for me – https://plus.google.com/u/0/112715179662741901777?hl=en&review=1

  76. Hi Amanda, I have updated the article, as I just discovered that if you’re not logged into Google, the review box does not appear.

  77. I am not familiar with Czech Republic Google My Business pages. There’s a good chance they function differently than US-based Google My Business pages.

  78. Commenter Avatar Amanda Hussey says:

    I am trying to follow the steps for providing a direct link to Google My Business review on mobile devices and when I copy the link (after clicking write a review) this is what I get:


    I don’t see the section I am supposed to cut out – so is it possible this link works on all browsers? I am currently working in Firefox so perhaps that is an issue?

    Any help would be awesome as we want to set this up as a clickable link in the newsletters that we send out.

    Great article!!! Really appreciate the steps and information provided.

  79. Commenter Avatar Adam Horváth says:

    Hello, it doesnt work on my page either 🙁


    Am i doing something wrong?


  80. Commenter Avatar seth says:

    i did the steps and emailed it to another address i have and when i clicked on the link it took me back to google search

  81. I don’t know of any reason it wouldn’t work. The box does take a second or two to load – Maybe your people are patient the first time, but not patient after the first time?

    I have opened the shortened link above to the WebWorks of KC Google My Business page many, many times since it’s been posted here.

  82. It’s a French Google My Business page – My guess is that it does not function the same way a US Google My Business page works.

  83. Commenter Avatar april hurst says:

    Once you create this link, can you then text it to a bunch of people and have it work every time? Im trying it and it seems to only work once from each send. I sent it to multiple people (multiple different locations, and each only redirected correctly once.

  84. Commenter Avatar Jonathan Lackman says:

    Arno says:
    September 21, 2015 at 3:41 pm
    no pop up review request

    Arno, I cannot get yours to work even though the URL works correctly. IDK what’s wrong with it; my browser is working, as it works on other sites. Your review page is working; I can get to it from maps. But I can’t get the pop-up window to load from the url.

  85. I would suggest that you scroll down further in the post and continue the process. It appears you stopped at step 1. That said, I am not familiar with French Google My Business pages.

  86. What steps have you completed and what part of the process did not work?

  87. Commenter Avatar Arno says:

    It is a French business. Anyway to find out how to make it work?

  88. What is not working for you? This method works great. I just double-checked to make sure. Are you in the United States? I am not familiar with non-US Google My Business pages.

  89. Commenter Avatar Arno says:

    Not working for me either has this been fixed by anyone???

  90. I am not familiar with UK Google My Business pages. Can anyone give Chris a little insight?

  91. Commenter Avatar Chris says:

    This looks like a great idea but on my URL I do not have the ‘ie’ after an & so not sure what part to delete, can you help please.

  92. I recommend testing your short link in the following browsers: Chrome, Internet Explorer, Microsoft Edge, Firefox, Safari, then also on iPhone and Android.

  93. Hi Dana,

    That might work for you. Try it out, then let us know how it turns out.

    From my research, the problem I was running into is that Chrome would not load the review box, unless I removed the referrer information.

    Also, try shortening this link, and let me know how it works out – https://www.google.com/search?q=allendale+family+%26+cosmetic+dentistry&ie=UTF-8#lrd=0x89c2e38a52b13f2d:0x1a403baa2c4f032,2

  94. Commenter Avatar Dana says:

    Help! If I remove everything as you said to do after the ? and before the ie, the link doesn’t work. Here’s the initial link:

    Am I better off just shortening it and using this instead of trying to remove things from it?

    • Commenter Avatar Jonathan Lackman says:

      That’s not the direct url to your page; see all that Google Search stuff in it? I think your direct link is; https://plus.google.com/+allendalefamilydentistry.

      So the pop up to a review would be like this;

      But that brings up some problems; if I web search, it shows 14 reviews, but if I go to the direct link to your Google Business Place (above), it doesn’t show any of them. Additionally, if you click on the “review us on Google” link on the top right of your website, it goes to a Google Review page, but it’s not the same one that’s in the direct link I posted above.

      Hope this helps, but something is not quite right.

  95. Commenter Avatar Gary Buckingham says:

    aint working for me. Can someone please try the following link. Im doing the simple add hl=en&review=1 to the end of my buisness page???



  96. Thanks for the note, Toby. I am updating the post. A few of the steps in your process can be shortened a little bit.

  97. Commenter Avatar Jonathan Lackman says:

    I just tried this, and it worked great for me, so it looks like it’s still working. It loaded the Google + page, then in a second or two, it popped up the review window.

  98. Commenter Avatar Lynn in London says:

    Thanks for this. I’ve now been able to set up a page with the links for my customers.!

  99. Commenter Avatar Julie says:

    Hey Travis,

    Thanks for the great info and for sharing all of your hard work. I’ll be eagerly awaiting your solution to the google update. I haven’t been able to find anything to solve it so far.


  100. Commenter Avatar Toby Kennedy says:

    Hello everyone,

    I have found a solution to this. First off your business page must have at least 1 review. Assuming it does this has worked for me for a handful of sites. Open google and search for your business using the full address. When your business page appears on the right hand side, click on the view review button. When the review box opens copy the full URL and use this for your link. When opened by a PC it shows your reviews with a post review button at the top. When you view on a mobile ( I have checked Firefox and Chrome on android and Safari on an Iphone) the review box will open. Above the posted reviews are the outlined 5 stars. The customer then gives the star rating and the browser will move onto the comment/post section.

    This has worked for me. I hope it does for you!

  101. Hi Gary, Google recently changed the function of Google+ and Google Business pages. The contents of this blog post may not work for everyone. When I get a little free time, I hope to find a better solution. If you find one before I do, please post it here.

  102. Commenter Avatar Gary Buckingham says:

    Not working for me? Please help


  103. Commenter Avatar Joel Klutch says:


    In your reply on August 23 at 2:16 am you mention that “Only reviews on Google will help a business rank higher in Google search results – Especially local search results. This is why I focus on Google reviews over reviews on any other website.”

    Yes, but keep in mind that Yelp is almost always at or near the top of Google organic search results, so every business should also strive to receive as many 5-star Yelp reviews as possible … thanks to the search synergy of Yelp and Google, Yelp reviews can be a great asset for any business in Google search results.

  104. Reviews, in general, are good, yes.

    Only reviews on Google will help a business rank higher in Google search results – Especially local search results. This is why I focus on Google reviews over reviews on any other website.

  105. Commenter Avatar Joel Klutch says:

    Very good, informative article, Travis … but I must respectfully take exception to the sixth paragraph, which states: “We focus on Google Business reviews because… Well, Google rules the internet, right? Sure, reviews on other websites are nice, but Google is where it’s at!”

    Yes, Google truly does rule the Internet … totally and brilliantly!

    However, to imply that Google reviews are somehow ‘better’ than reviews on other sites is not even remotely close to the truth, as I’m sure you’re aware. (I’m as big a Google fan as anyone(!), and I’d like it to be true, but we all know it’s not.)

    To borrow a phrase, Yelp ‘totally rules’ the local business consumer review segment. Combined, all other sites on which customers can write reviews for local businesses (Google, Angie’s List, Thumbtack, Facebook, ad infinitum) don’t come remotely close to the volume, clout, impact, influence, popularity, name recognition, and ease-of-use of Yelp in this regard. Whether we like Yelp or not, there’s simply no comparison.

    And to be fair, regardless of our feelings about Yelp’s business practices, it can be one of our best friends on the Internet, and I genuinely appreciate how much Yelp reviews help my business.

    I think Google can seriously challenge Yelp in this market segment if Google can ‘get it right’, which to this point it’s failed to do.

  106. Commenter Avatar BWB says:

    Good article. Exactly what I was looking for. Worked perfectly.

  107. That’s always boggled my mind, as well. Google uses reviews as a ranking factor in search results (at least locally), yet makes it difficult for customers to review a business.

    I agree with requiring a Google account, because completely anonymous reviews doesn’t do much good to anyone, but the whole process is WAY too involved.

  108. Commenter Avatar Joel Klutch says:

    thanks for the good information.

    people want to write google reviews, but google makes it unnecessarily difficult and confusing for them to do so.

    as flawed as yelp is, it’s simple to create a quick account & do all the yelping you want.

    are you listening, google? you don’t have to love yelp, and yelp doesn’t have to love you, but you might wish to consider making your review process as simple as yelp’s (just don’t emulate yelp’s review filtering algorithms, please LOL).

  109. Google has “updated” the Google+/Google Business functions, so I will try to find a new/working method when I find the time.

  110. Google has recently remodeled the way Google+/Google Business pages function… Back to the drawing board to get this to work again 🙂

  111. Commenter Avatar My Weight Clinic says:

    Thought this was the article I needed… but unfortunately this does not work. It just reloads the same page. Any thoughts?

  112. Commenter Avatar DefiNet VPM says:

    this is not working for me at all. whether on a custom URL or not. That’s using Chrome and Safari.

  113. I don’t think they will, but you can try contacting them, here – https://support.google.com/business/answer/2622994?hl=en#contact=1

    • Commenter Avatar Debbie says:

      Thanks, will try that. 🙂

    • Commenter Avatar Bryan Lee says:

      Just fyi I added an address to my Google+ page, but still don’t get the review pop-up or other buttons. I’m beginning to suspect I created one page as a “Storefront” page and the other one as a “Service Area” or “Brand” page, and that might be the difference – maybe only “Storefront” pages can have the review pop-up?

  114. It sounds like you set your page up incorrectly at the beginning. This article might help you – http://localu.org/blog/google-now-allows-brand-pages-become-local-pages/

    I’ve never went through the process, though.

    • Commenter Avatar Debbie says:

      If I wanted to start over, do you know how I would tell Google to release my +PtypeUX name back to me?

  115. Your business does not have a physical address attached to it. If you want to get reviews, you must add your address to your business page.

  116. Yes, to receive reviews, you business must have a physical address attached to it.

    • Commenter Avatar Debbie says:

      How do I add a physical address to my Google page? I don’t see that ANYWHERE in settings. And I’m under the impression I can’t erase it and start over without losing my good +Name. Please advise.

  117. Hi Debbie, which “cool icons” are you referring to? What is the link to your Google Business page? I will take a look

    • Commenter Avatar Bryan Lee says:

      Yes, I have the same problem. I think the cool icons are the icons at the left-hand side such as review, directions, star, upload photo. My page only has share. And if I add the hl=en and review=1, nothing happens.
      I just added an address but that didn’t seem to fix it. Is it possible there are different kinds of Google+ pages? The funny thing is I have another page that does have the icons, and the review box does pop up.
      Does the address have to be “verified” by Google first?

  118. Commenter Avatar Debbie says:

    I like your article but I’m having a weird problem. When you go to my page, I don’t see all the cool icons you have. If I make a version of your link with my Google page (to go right to the review), NOTHING happens. You just get my page.

    I have been into Settings. Reviews are checked. I have NO idea why I don’t get those cool icons or the ability to review. Is it because I’m a consultant and didn’t list an address? I don’t want people having my home address and I don’t see clients here.

    Thanks for any help you can give.

  119. Commenter Avatar Mitch says:

    We had the similar problem (appreciate the mobile version)

  120. Commenter Avatar Tony Wang says:

    Nice write up Travis, I was just figuring this out the other day after Google slammed Local and thus shut down our old approach. Unfortunately from what I can tell, going to your Google page thru google.com/maps only shows the review link if you already have some reviews. The pages I checked that have no reviews don’t have a link to do reviews. They’re really pushing us to the maps app, pooh on Google!

  121. I don’t believe that would be the case, as many types of businesses have hundreds (or more) of customer interactions each day. For my business, I have a few dozen interactions with clients or potential clients on my absolute busiest days.

    Even by sending a direct link, not everyone will leave a review – I have two clients who told me they planned to leave a review nearly two years ago. I send a “reminder” every few months, then they promise to leave the review… It’s never coming…

  122. Commenter Avatar Tomas Schramme says:

    What if a bunch of reviews come in within a few days due to the email you send out? Will google not let them post because it would appear you are fishing for reviews?

  123. I’ve found a mobile workaround and updated the article.

  124. The article has been updated with a mobile “solution”

  125. For those following this article, I have found a way to include a direct link for leaving a mobile review. I am still working out a few of the details, but I hope to have it complete soon.

  126. Now, if only it worked on mobile devices.

    Funny, with the new mobile directives coming down from Google on April 21st – http://www.searchenginejournal.com/what-will-and-will-not-be-affected-by-googles-mobile-friendly-algorithm/130657/ – You’d figure all of their own features would be mobile friendly…

  127. I haven’t found one. Let me know if you do, though!

  128. Commenter Avatar Keith L Evans says:

    OMG- thanks so much! I tried different links to Business Google pages, but this is HANDS DOWN the most direct and best method. Why is Google so ignorant not to place these instructions in their help pages? https://support.google.com/business/answer/3474122?p=reviews_get&rd=1

  129. I don’t know of a way to make it auto-open the review form on mobile devices.

  130. Commenter Avatar Jonah Ewell L.Ac. says:

    Hi, this works very well for desktop browsers but doesn’t seem to work at all on mobile, whether it redirects to the mobile browser or the Google+ app. Do you know of a fix for this? Thanks!

  131. Hmm… Without being able to duplicate it, I cannot trouble-shoot it. I just tried again and didn’t have any problem.

    My guess is that the issue lies on your computer with a improper clearing of the cache or something else similar.

    Have you rebooted your computer? Try that.

    Sorry to give such basic suggestions, but as I mentioned above, I cannot troubleshoot the issue very well, if I cannot replicate the issue.

  132. What browser are you using? I in the newest versions of Chrome, Firefox and Internet Explorer.

    Try clearing your browser’s cache.

    • Commenter Avatar Kevin Quinn says:


      Thanks for the quick response. Same result after clearing Cache, in latest versions of Chrome and IE…

  133. What browser are you using? I just tested in the newest versions of Chrome, Firefox and Internet Explorer.

    Maybe you need to clear your browser’s cache.

  134. Commenter Avatar Kevin Quinn says:

    I am having the same problem as Jay. When clicking your link, and when attempting to append review query to my page’s URL, I get the white box, but no way to write review?

  135. Commenter Avatar Jay Abiona says:

    I am sorry but your link isnt working as stated. Your business page comes up and then an empty white box appears where I am assuming the review would go but there is no writing in it. I also attached the link you directed to my business url and it didnt work either.

  136. Can you elaborate? When you create a QR code, it does not affect the original URL at all. You can take any URL and create a QR code, then use that QR code and at the same time, still use the original URL.

  137. Commenter Avatar Anonymous says:

    This URL no longer works if I have created a QR code for it to be easily scanned & accessed for mobile users. What should I do?

  138. Here’s a little tip… Really the only thing you can actually contact Google about is Adwords, so I contact them through Adwords when I have any issues. Usually, they will help with Google+ pages/businesses because is can tie directly to Adwords – https://support.google.com/adwords/answer/8206?hl=en

  139. Commenter Avatar Karissa Skirmont says:

    I’m horrible at getting testimonials out of clients, but I think this would make it easier so I’m going to have to start doing this. But first I need to sort out why I have 2 Google+ pages for my business. One that is ‘Verified’ but the other is using the custom url that I would want. Any ideas?

  140. That’s a good question, but I don’t believe it is possible anymore to leave an anonymous review on a Google+ page.

    That said, I ALWAYS help clients create a Google account, if they don’t have one. At very least, their account is used for Analytics and Webmaster Tools integration.

    For other types of businesses, consider including a hint note in your review request email saying something to the effect of – “Did you know Android, YouTube Gmail are all Google accounts?”

  141. Commenter Avatar Mike Blackmore says:

    Is there any for the customer to leave a review without having a gmail account? A Google rep was speaking at a function recently here in Calgary and mentioned it through Google Maps App.

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